service
We hope you enjoy our exclusive THOMAS SABO service – find out more here!
06/01/2021
With our Click & Reserve service, you can scroll through our online shop from the comfort of your own home, discover special pieces of jewellery and reserve your personal favourites. You can then pick up your jewellery in one of our selected stores. Find out how our service works here!
Please note: Click & Reserve is currently only available in the following countries: Germany, Austria, Switzerland, Great Britain, France, Spain, Ireland, Sweden and Canada.
With the 'Click & Reserve' function, we offer you the opportunity to reserve your desired products online in one of our stores and then pick them up. This ensures the availability of products.
STEP 1: Select your jewellery
On the product detail page, choose the colour and size of the item of jewellery you wish to reserve. Then click on the 'Check in-store availability' button. In the next step, enter the desired city or postcode. All the local THOMAS SABO stores offering the Click & Reserve service will come up as results.
STEP 2: Check availability and reserve the item in the store of your choice
In the next step, enter the desired city or postcode. All the local THOMAS SABO stores offering the Click & Reserve service will come up as results. Once you have chosen the most convenient store for you, click on the 'RESERVE NOW' button. By the way: you can also make reservations in foreign THOMAS SABO stores if they participate in 'Click & Reserve'. Furthermore, you can see whether the item of jewellery is available in the respective stores.
STEP 3: Complete your reservation
Proceed in the same way for any other items you would like to reserve. As soon as you have all the items of your choice in your reservation list, you can reserve them by clicking on the 'COMPLETE RESERVATION' button. Please note that your reservation cannot be split between multiple stores.
STEP 4: Wait for the confirmation e-mail and collect jewellery from the store
You will receive an e-mail confirming that your request has been received and is now pending. Once the store staff have checked your order and put the products on hold, you will receive another e-mail – only this will provide binding information on whether your products are available and how long they will be held for you.
How long are my items of jewellery reserved for?
We reserve your items of jewellery for three days. The exact date will be noted in the e-mail sent to you by the store once the staff have put the items on hold for you (see Step 4).
Can I reserve more than one piece of the same item?
You can only reserve one piece of the same item in one colour variant and size. For example, it will not be possible to reserve two pieces of the same ring in the same size and colour twice. However, you can reserve the same ring in two different sizes or different colours – and then decide which one you would like at the store.
Can I also reserve for collection from my local jeweller?
No, unfortunately that is not possible. The Click & Reserve service can only be used in THOMAS SABO stores.
Do I have to purchse an item I reserve?
No, reserving your items does not commit you to purchasing them. If you notice at the store that a different size is a better fit or you prefer a different item of jewellery: no problem at all!
Can I save my reservation list and send it at a later date?
Yes, that is possible. You must be logged in then the items that you have added to the reservation list and have not yet sent are automatically saved for you. When you next log into your account, you'll be able to view your reservation list and, if necessary, add further jewellery designs and then reserve all items of jewellery at once.
As one of the most elegant pieces of jewellery out there, the brooch has long been fascinating jewellery lovers with individual, expressive designs. THOMAS SABO presents the Sparkling Brooches, absolute eye-catchers with high-quality designs and filigree details.
Born under the lucky planet Jupiter, there is nothing that can stop a Sagittarius (23 November to 21 December). We’ll reveal what makes this adventurous fire sign tick.
Scorpio (24 October to 22 November) is probably the most feared and yet the most fascinating star sign in the zodiac. We’ll tell you what’s hiding beneath their mysterious façade.