Store Appointment Service – Now available!

    Skip the queues and book a 1:1 slot with a dedicated member of our sales team. Read below for all you need to know about our shopping appointments. Walk-ins still welcome!

    We’ve loved seeing you all back in our stores, shopping safely, since we re-opened our doors post lockdown. We now want to make the experience of shopping with us even more comfortable and enjoyable, so you can skip the queues and enjoy browsing our beautiful collections in style and safely.

    How to book your store appointment

    1. Visit our Shop Finder HERE and find your closest THOMAS SABO store
    (marked by the black pins)
    2. Click the BOOK AN APPOINTMENT button to email the store directly
    3. Please state your preferred time and day that you would like to come in
    4. A member of the team will get back to your request as soon as possible to confirm the booking, and will ask a couple of questions about your visit so we can prepare for your appointment accordingly!

    Alternatively, feel free to call the store to book a slot.  We also still accept walk-ins in all of our stores.

    Length of appointments

    Please note, our appointments do not have a minimum time frame but can last for up to one hour. If you’d like a longer slot, please let us know and we’ll accommodate your request where possible. Please also let us know if you’re running late so that we can ensure to hold your appointment. If you are more than 15 minutes late, we’ll do our best to serve you as soon as possible.

    COVID-19 safety measures in our stores

    To ensure we protect both our staff and customers, we ask you to continue to follow our Covid-19 safety measures, you can read more here: https://www.thomassabo.com/GB/en_GB/magazine/lifestyle/reopening

    Furthermore, we can only currently accommodate for groups of a maximum size of four, from two different households per appointment. This will vary per city in line with local government restrictions, your store will advise you when you make a booking enquiry.

    Participating Stores

    Our stores that are providing store appointments are below. We look forward to seeing you in-store soon for an appointment or walk-in.

    · Birmingham Bullring
    · Bluewater
    · The Mall at Cribbs Causeway Bristol
    · Buchannan Galleries Glasgow
    · Intu Braehead
    · St David’s Centre Cardiff
    · Lion Yard Cambridge
    · Cheshire Oaks Designer Outlet
    · Edinburgh
    · Intu Lakeside
    · Leeds
    · Manchester Arndale
    · Manchester intu Trafford
    · Meadowhall Sheffield
    · Milton Keynes
    · Intu Watford
    · Westfield White City London

    Bespoke gift wrapping

    What’s more, we’re offering complimentary gift wrapping on all purchases, including initials and numbers to create a bespoke present.

    Book your appointment with us now. We look forward to welcoming you into our stores soon!

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