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Customer Service
Dispatch and delivery
Please note: Due to our automated mail-order-system it is not possible to cancel an order or change its content once the order is transmitted.
STANDARD DELIVERY US
Postage costs: $17,00
Free postage for orders over: $100,00
EXPRESS DELIVERY US
Express delivery costs: $35,00
Unfortunately, we are unable to deliver to countries outside of the US.
Please note, that we are also not able to deliver to Puerto Rico.
In most cases, the delivery time is between 2 and 8 days for standard and 2 to 3 days for express shipping after dispatching the order. However, delivery can take longer as we work with external logistics partners and because of delivery location. We kindly ask for your understanding.
|
STATE |
Standard Shipping Costs |
approx. delivery time standard |
Express Shipping Costs |
approx. delivery time express |
|
Alabama |
$17.– |
3 days |
$35.– |
2 days |
|
Alaska |
$17.– |
7 days |
$35.– |
3 days |
|
Arizona |
$17.– |
4 days |
$35.– |
2 days |
|
Arkansas |
$17.– |
3 days |
$35.– |
2 days |
|
California |
$17.– |
5 days |
$35.– |
2 days |
|
Colorado |
$17.– |
4 days |
$35.– |
2 days |
|
Connecticut |
$17.– |
2 days |
$35.– |
2 days |
|
Delaware |
$17.– |
2 days |
$35.– |
2 days |
|
District of Columbia |
$17.– |
2 days |
$35.– |
2 days |
|
Florida |
$17.– |
3 days |
$35.– |
2 days |
|
Georgia |
$17.– |
3 days |
$35.– |
2 days |
|
Idaho |
$17.– |
5 days |
$35.– |
2 days |
|
Illinois |
$17.– |
2 days |
$35.– |
2 days |
|
Indiana |
$17.– |
2 days |
$35.– |
2 days |
|
Iowa |
$17.– |
3 days |
$35.– |
2 days |
|
Kansas |
$17.– |
3 days |
$35.– |
2 days |
|
Kentucky |
$17.– |
3 days |
$35.– |
2 days |
|
Louisiana |
$17.– |
4 days |
$35.– |
2 days |
|
Maine |
$17.– |
2 days |
$35.– |
2 days |
|
Maryland |
$17.– |
2 days |
$35.– |
2 days |
|
Massachusetts |
$17.– |
2 days |
$35.– |
2 days |
|
Michigan |
$17.– |
2 days |
$35.– |
2 days |
|
Minnesota |
$17.– |
3 days |
$35.– |
2 days |
|
Mississippi |
$17.– |
3 days |
$35.– |
2 days |
|
Missouri |
$17.– |
3 days |
$35.– |
2 days |
|
Montana |
$17.– |
5 days |
$35.– |
2 days |
|
Nebraska |
$17.– |
4 days |
$35.– |
2 days |
|
Nevada |
$17.– |
5 days |
$35.– |
2 days |
|
New Hampshire |
$17.– |
2 days |
$35.– |
2 days |
|
New Jersey |
$17.– |
2 days |
$35.– |
2 days |
|
New Mexico |
$17.– |
5 days |
$35.– |
2 days |
|
New York |
$17.– |
2 days |
$35.– |
2 days |
|
North Carolina |
$17.– |
3 days |
$35.– |
2 days |
|
North Dakota |
$17.– |
5 days |
$35.– |
2 days |
|
Ohio |
$17.– |
2 days |
$35.– |
2 days |
|
Oklahoma |
$17.– |
4 days |
$35.– |
2 days |
|
Oregon |
$17.– |
5 days |
$35.– |
2 days |
|
Pennsylvania |
$17.– |
2 days |
$35.– |
2 days |
|
Rhode Island |
$17.– |
2 days |
$35.– |
2 days |
|
South Carolina |
$17.– |
3 days |
$35.– |
2 days |
|
South Dakota |
$17.– |
3 days |
$35.– |
2 days |
|
Tennessee |
$17.– |
3 days |
$35.– |
2 days |
|
Texas |
$17.– |
4 days |
$35.– |
2 days |
|
Utah |
$17.– |
5 days |
$35.– |
2 days |
|
Vermont |
$17.– |
2 days |
$35.– |
2 days |
|
Virginia |
$17.– |
3 days |
$35.– |
2 days |
|
Washington |
$17.– |
5 days |
$35.– |
2 days |
|
West Virginia |
$17.– |
2 days |
$35.– |
2 days |
|
Wisconsin |
$17.– |
3 days |
$35.– |
2 days |
|
Wyoming |
$17.– |
5 days |
$35.– |
2 days |
Delivery is made by our logistics partner FedEx and Canada Post, from Monday to Friday. If the deliverer is unable to deliver to you, he/she will leave a notification card in your letter box with all information where you can pick up the parcel.
Please use our alternative delivery address service and have your order comfortably delivered to your workplace, for example. Please note that the order billing address and the order delivery address must be in the same country.