Technical prerequisites

Here are several technical prerequisites:

1. Screen resolution

For the perfect shopping experience, we recommend a screen resolution of at least 1024×768 pixels.

2. Security

Your personal data is always transmitted in encoded form.

Our payment service provider is market leader Ingenico ePayments. Your account and credit card details are encoded during payment and sent to Ingenico ePayments directly from your computer. We do not save any of this sensitive data on our servers.

3. Adobe Flash

This Website uses numerous Flash elements; particularly the Charm Creator, which allows you to assemble your customised item of jewellery per Drag & Drop.

These elements can only be displayed, if you have installed Adobe Flash Player on your computer. However, the Online Shop’s basic functions are guaranteed even without installing Flash Player.

4. Cookies

We recommend activating the use of cookies in your browser; at least so-called “session cookies”. These are automatically deleted from your computer when you close the browser window.

Interactive Websites, such as the THOMAS SABO Online Shop, use these cookies, to provide the user with a session and, for example, store the contents of a shopping basket.

5. JavaScript

JavaScript is not required for using the Online Shop.

However, certain comfort functions can be utilised with JavaScript, which make using the Online Shop easier.

6. Connection speed

For perfect access and utilisation, we recommend using a broadband Internet connection such as DSL.

The Online Shop can, of course, also be used with slower connection types such as ISDN or using a modem. However, the page reproduction may be considerably slower.

7. Recommended browsers

This Website has been designed in accordance with current Website standards and is hence accessible using all current browsers.

Should you have viewing problems, we recommend switching to a latest-generation browser:

• Firefox

• Internet Explorer

• Safari

• Opera

• Chrome