What is Click & Collect?

Our ‘Click & Collect’ service offers you the chance to purchase products online and have them delivered directly to a THOMAS SABO Store near you.

To do this, simply select the ‘Click & Collect’ option when providing your ‘Delivery address’ during the checkout process. You can use the drop-down menu to select the THOMAS SABO Store you prefer.

Afterwards, you will be guided through the rest of the checkout process. As soon as your package is ready for pick-up, we will notify you with an email.

  • Can I also have my chosen products sent to my jeweller?

No, this is unfortunately not possible. The 'Click & Collect' function can only be used for selected THOMAS SABO Store.

  • Can I have my chosen products sent to a THOMAS SABO store abroad?

You can send your chosen products to any THOMAS SABO Store of your choice in the country, irrespective of where you live. It is unfortunately not possible to send abroad, however.

  • How long will my order be kept in the THOMAS SABO store?

Your order will be kept in the THOMAS SABO Store for you for seven days and then automatically returned to our headquarter.

  • If I do not like the product, can I get an immediate refund in the THOMAS SABO store?

It is not possible to receive a cash refund directly in the THOMAS SABO Store. The purchase amount will be refunded as quickly as possible to the means of payment selected during the purchase process.