How do I select Click & Collect for my order?

  1. Place your chosen items in the shopping basket.
  2. To use the ‘Click & Collect’ service, please select ‘Send to THOMAS SABO Store’. With the help of a drop-down list, you can now select the store to which you would like your products to be sent. The address, contact data and opening times of the THOMAS SABO Store in question will be displayed for you.
  3. You will then receive an e-mail with confirmation that we have received your order. Once your consignment has arrived at your chosen THOMAS SABO Store, you will again receive an e-mail – this is the binding notification that your products are ready for collection and informs you how long they will be kept for you. Please note: The package will be stored in the store for you for seven days and then automatically returned to headquarters.
  4. With this e-mail and a valid ID (ID card/driving license), you can collect the order from your THOMAS SABO Store. Alternatively, you can appoint a person authorised by you to collect the order from the store. In order for your package to be handed over, this person must also present this e-mail, an authorisation to act bearing the name of the person collecting and a valid ID (ID card/driving license).