Vouchers & Gift Card
What is a THOMAS SABO Gift Card/ Online Gift Card?
THOMAS SABO Gift Card: A THOMAS SABO Gift Card allows you to shop at THOMAS SABO Stores and at the Online Shop at www.thomassabo.com. Generally, the Gift Card could only be used within the country, where you purchase your Gift Card, resp. in the countries which accept the same currency. PLEASE NOTICE: Due to the fact that the Gift Card is meant for paying only and that it’s not a regular article, please be advised that the value of the Gift Card will not be summed up into the minimum order value – this applies to our actions, promotions and for reaching the minimum order value to get free shipping. THOMAS SABO online Gift Card: A THOMAS SABO ONLINE Gift Card is a PDF for downloading and allows you to shop at THOMAS SABO Stores and at the Online Shop at www.thomassabo.com. Generally, the Online Gift Card could only be used within the country, where you purchase your Online Gift Card, resp. in the countries which accept the same currency. PLEASE NOTICE: Due to the fact that the Online Gift Card is meant for paying only and that it’s not a regular article, please be advised that the value of the Gift Card will not be summed up into the minimum order value – this applies to our actions, promotions and for reaching the minimum order value to get free shipping. Please print the online gift card to redeem at one of our THOMAS SABO Stores. If you would like to return your item, you will receive a gift card instead of a PDF.
Purchase Gift Card & check credit
Bring some joy to somebody’s life! It is not always easy to find the perfect gift for somebody. The THOMAS SABO Gift Card is the ideal gift idea for all those who love to spread a little joy and surprise their nearest and dearest with something really special. Let the person of your affections decide what they like. You can never go wrong with a THOMAS SABO Gift Card and you are sure to bring a smile to the face of the person you are gifting it to. Purchase Gift Card Check Credit You can purchase a Gift Card at our THOMAS SABO Stores or at the Online Shop by logging on to www.thomassabo.com. This takes place in the same way as for a normal product. The Gift Card can be charged with any amount (between EUR 5,00 and EUR 500,00). Recharging the Gift Card is generally not possible. The payment types are oriented on the respectively issuing THOMAS SABO Stores. Payment on invoice is not possible at the Online Shop. Cancelling Gift Card orders placed with the Online Shop is only possible if the amount on the Gift Card not yet been taken from the credit. When exercising the legal right of cancellation in the case of online purchases, the credit amount is transferred to the bank account provided by the customer. Re-crediting the amount to the Gift Card is not possible.
How can I redeem the Gift Card?
The THOMAS SABO Gift Card can be used as a payment type at THOMAS SABO Stores and at the Online Shop at www.thomassabo.com. The Gift Card can only be redeemed in the country in which it was issued. This applies to both purchases at THOMAS SABO Stores and at the Online Shop. You can redeem your card in several stages and use it to pay for goods, services and also a Gift Card. It is not possible to return the Gift Card, to redeem it for cash, recharge it or use it to settle open claims for payment. In individual cases, THOMAS SABO reserves the right to refuse payment using the Gift Card if the payment is not possible due to technical problems or issues. In the case of fraud, the attempt to deceive or the suspicion of other criminal activities in connection with the Gift Card, THOMAS SABO is entitled to demand a different payment type and to block the Gift Card. Card holders have no right to demand the unblocking of, or to redeem the card, for the affected Gift Card. PLEASE NOTICE: Due to the fact that the Gift Card is meant for paying only and that it’s not a regular article, please be advised that the value of the Gift Card will not be summed up into the minimum order value – this applies to our actions, promotions and for reaching the minimum order value to get free shipping. At the THOMAS SABO Online Shop: Once you have selected the items you wish to purchase, have placed them in the THOMAS SABO Online Shop basket and gone to the check-out, you can enter a Gift Card as a payment type. Here, use the card number below the barcode and the PIN on the back of your card. The PIN is covered by a scratch coating that you must first scratch off. The credit on your Gift Card is analysed and the Gift Card is accepted as a payment type. If the total of your basket is lower than the credit on the Gift Card, the remaining credit is left on the Gift Card. The current credit is then displayed. If the credit on the Gift Card is lower than the basket total, you can select an additional payment type from those offered to complete your order. Up to 3 Gift Cards can be used per order. At THOMAS SABO Stores: You can use your Gift Card at THOMAS SABO Stores just like a credit or debit card. Simply present the Gift Card when paying. The credit on your Gift Card is analysed and the Gift Card is accepted to pay for purchases. If the purchase value is lower than the credit on the Gift Card, the remaining credit is left on the Gift Card. If the credit on the Gift Card is lower than the purchase value, you can select an additional, permitted payment type to pay for your purchase. You can use up to five Gift Cards to make purchases.
How long is the Gift Card valid for?
Please note that your gift card has a maximum validity of 36 months from the day it is activated. At the end of the 36 months, any topped up or remaining credit expires. It is not possible to reimburse the amount.
Further questions about the Gift Card
When purchasing a gift card online, can I have it sent to a different delivery address? You can send a Gift Card to a different delivery address. Simply enter an alternative delivery address when ordering and the Gift Card will be sent to the desired recipient directly. Does the gift card come with a special gift packaging? Yes, the Gift Card is placed in a special card. The Gift Card packaging is neutral in design. How do I do if I lose my gift card? Please keep your Gift Card in a safe place. It is just like having cash. It will not be replaced in the event that you should lose it. If you still have the invoice or receipt for the Gift Card, THOMAS SABO may be able to – in individual cases – determine the current credit and block the Gift Card. In individual cases, THOMAS SABO may be able to transfer the remaining credit to your bank account or issue you with a new Gift Card with the corresponding credit. Is the Gift Card transferrable? Yes, the Gift Card is not personalised and therefore can be used by anybody. When is the PIN required? The PIN is only required for payment in the Online Shop and for checking the credit. The PIN can be found on the back of your card. To reveal it, you must scratch off the coating covering the corresponding field. Who can I contact if I have queries relating to the gift card? For all other queries, please write to: firstname.lastname@example.org
How do I redeem my voucher code?
Why can't I redeem my voucher code?
If you cannot redeem a voucher, an error message will be displayed. This can have the following causes: The minimum order value was not reached Certain items are excluded from the discount The voucher code is no longer valid The voucher code has already been redeemed The voucher code was entered incorrectly Please read the information text and compare it, if necessary, with the respective terms and conditions of your voucher code. If all voucher conditions are met and your voucher still cannot be redeemed, please contact our customer service: email@example.com. If you have any problems with our newsletter codes, please contact firstname.lastname@example.org.
Can I redeem my voucher code later?
We regret that it is not possible to apply voucher codes later. The voucher codes must be redeemed directly during the order process.