Your return will usually be processed within 3-7 working days after the goods are received in our office in Canada.
Upon receipt of items, the payment method originally used for the purchase will be credited with the cost of the goods, minus the delivery charges.
Please note that the processing of complaints, repairs and restorations may take a longer time.
You are welcome to send us an email at onlineservices@thomassabo.com or contact us using the contact form.
¹The voucher is valid for 4 weeks and is not transferable. Only one voucher per member. Not valid for licensed items, Limited Editions, Automatic Watches, SABOTEUR items, gift cards and items available exclusively at THOMAS SABO. Not valid in conjunction with other promotions.